Sage CRM Services by Lexnet
Lexnet Consulting Group is a HyperArts Technology Partner. They provide expert Customer Relationship Management (CRM) consulting and implementation services, analyzing and assessing your business to identify the CRM solution most appropriate to your business needs.
Lexnet offers CRM solutions to businesses and enterprises, selling and supporting both traditional and J2EE platforms. The CRM solutions offered by Lexnet include SageCRM (Sage CRM); Sage SalesLogix; ACT! by Sage; Microsoft Dynamics CRM; and EnterpriseWizard / SaaSWizard. They offer SageCRM services to companies who want to take SageCRM to the next level.
Contact Lexnet to learn more about SageCRM and other CRM solutions »
CRM Solutions offered by Lexnet
SageCRM (Sage CRM)
SageCRM (Sage CRM) is a quick-to-deploy on-site CRM solution that is easy to use, with configurable business processes. It provides flexible enterprise-wide access to critical customer, partners and prospect information so you can manage your business with an integrated approach to both your inside and field sales automation, customer care and marketing.
SageCRM and SageCRM.com are essentially the same product, the difference being SageCRM.com is "software as a service" where the application is hosted externally. This is an excellent option for companies or organizations who don't have the internal staff to maintain the software and choose to outsource the hosting, minimizing risk and having a greater predictability of monthly costs. Migrating from SageCRM.com to the Sage CRM on-premises product is not difficult.
Sage SalesLogix
Sage SalesLogix is a mid-market CRM application for sales, marketing, service and support. As easy to use as the popular contact manager ACT!, it features a robust CRM feature set that often rivals more expensive enterprise CRM solutions. It's a powerful combination that allows you to increase sales — without disrupting productivity — in the shortest time possible.
ACT! by Sage
ACT! by Sage is a popular contact and customer manager that makes assists in the organizing of contact information, management of daily responsibilities, and helps you communicate more effectively to improve your productivity. With over 2.7 million users and 41,000 corporate customers, ACT! is easy to learn and use, and is an effective solution for anyone who regularly works with contacts.
Customer Relationship Management (CRM)
Customer Relationship Management (CRM) refers to processes used by businesses to handle contact with their customers. CRM software — such as SageCRM, Sage SalesLogix, is used to support these processes, storing information on current and prospective customers. Employees in different departments (eg sales, marketing, training, customer service, performance management, professional development, human resource development, and compensation) can access and enter information in the system. Details on any customer contacts can also be stored in the system. The idea is to improve services provided directly to customers and to use the information in the system for targeted marketing and sales purposes.
Although the term CRM is most often used in reference to a software-based approach to handling customer relationships, most CRM software vendors stress that a successful CRM strategy requires a holistic approach. When CRM initiatives fail, it is often because implementation was limited to software installation without providing the appropriate motivations for employees to learn, provide input and take full advantage of the information systems.
