How to Review Recommend a Business Page
Facebook has announced that they are going to remove the Reviews application from Pages.
In this quote (via All Facebook) Facebook announces that there will be newer and better ways to get reivews on Pages soon:
“We’ve found that the best way to encourage conversation and feedback is through posts and comments on your Wall, so we’re removing the Reviews and Discussions tabs for now. We’re working on tools to help you moderate, filter and manage content in one powerful place. Stay tuned.
You won’t be able to access your reviews and discussions once they’re removed, so please save this content if you’d like to keep it for future reference.
On place pages with a location, fans can still write a recommendation for their friends or others from the right-column that says Recommendations. “
– Facebook Help Center
This comes as a nasty surprise to some Page admins who might have encouraged fans to write reviews of their company. But it also might cause a sigh of relief to those who have struggled with negative or spammy reviews. The application never allowed for Page admin moderation, which could be annoying if users left useless or inappropriate reviews and refused to remove them.
Pages are Improving (?)
Page Admins can now moderate new Page Recommendations
You may have recieved several recommendations by now if you administer a Page with a number of fans.
First, you can browse through your recommendations and locate any that are obvious “tests” or spam. It’s not uncommon for people to misuse applications like this and leave useless or inappropriate reviews:
Hover over the X in the right corner of the review, and you will see a drop down menu of options:
If you select “Hide Recommendation” you will get a notification that this recommendation is only visible to friends of the author. That is a pretty small number, most likely, so you are essentially removing the note completely.
Users CAN look to see the recommendations that have been hidden by the admin:
No more Discussions
Facebook shared this message with Page admins recently, letting them know that the Discussions application would soon be removed:
Suggestions from Facebook
You may have noticed that Facebook is giving you more and more suggestions…who to Friend, what to Like, and even people you might want to “subscribe” to:
New Insights and Metrics
Pages admins will have noticed a new metric directly underneath their Page’s fan count. The metric is a number followed by “talking about this”
Easily talk to friends on their Birthdays
Now you will see more prominent reminders of your friends’ birthdays on Facebook, with an easy interface for posting to their Wall without even visiting their profile!